What information do you collect about you and how do we collect it?
We may collect several types of information from and about users of an iMemories Site, including information by which you may be personally identified, such as a name, physical address, or email; information that is about you but individually does not identify you; and information about your internet connection, the equipment you use to access an iMemories Site, and usage details. We collect this information directly when you provide it to us, automatically as you navigate through an iMemories Site, which includes usage details and other information collected through cookies and web beacons, and from third parties, for example, our business partners or other users.
Information You Provide to Us.
We collect personal information and other information from you when you interact with us, such as when you mail or upload your home videos and photos to iMemories; when you register for an account and use an iMemories Site or place an order for products or subscribe to a service; when you contact our customer service representatives; or when you respond to a survey or enter a contest or sweepstakes that we administer. This information may include some or all of the following:
- Your name
- Your physical address
- Your email address
- Your telephone number(s)
- Credit card and other payment information
- Any other identifier by which you may be contacted online or offline
- Your home videos, photos and other content that you send to iMemories and/or upload to the iMemories Site (“Your Content”).
You may provide third parties access to Your Content on the iMemories Site. Your Content is posted on and transmitted to others at your own risk. Although you may set certain privacy settings for which third parties may view Your Content, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the iMemories Site with whom you may choose to share Your Content. Therefore, we cannot and do not guarantee that Your Content will not be viewed by unauthorized persons.
Information You Provide About Others.
Information from Social Networking and Third Party Services
Information from Automictic Data Collection Technologies
As you navigate through and interact with an iMemories Site, we may use automatic data collection technologies to collect certain technical information from your computer or mobile device over time and across different websites, such as what type of browser you are using, the website from which you enter the iMemories Site, and the pages and content you view and / or select as you tour our site.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the iMemories Site and to deliver a better and more personalized service, including by enabling us to estimate audience size and usage patterns, store information about your preferences allowing customized iMemories Sites, speed up your searches, and recognize you when you return to an iMemories Site. We and our service providers use this information in connection with iMemories marketing programs and to improve our website design and content.
The technologies we use for this automatic data collection may include:
- Local Storage Objects. We may use Local Storage Objects (LSOs) such as HTML5 content information and preferences. Third parties with whom we partner to provide certain features on an iMemories Site may also use LSOs such as HTML 5 and Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click the link below:
- Web Beacons. Pages of an iMemories Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Google Analytics. We use Google Analytics to help us understand how our customers use an iMemories Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://www.google.com/intl/en/policies/privacy/.
How does iMemories use the personal information it collects about you?
We responsibly limit the use and disclosure of your information. We may use your information for the following purposes:
- to present an iMemories Site and its contents to you;
- to provide you with information, products or services or benefits that may be of interest to you;
- to fulfill any other purpose for which you provide it;
- to develop and improve our products and services and improve the content of our sites;
- to protect the security or integrity of our databases or website, to take precautions against liability, and to detect and remediate violations of our Terms of Service or other misuse of the iMemories Site; and
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
We may also disclose your personal information, including Your Content: (1) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of iMemories' assets and any preliminary negotiations and diligence thereto, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred; (2) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (3) to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes; or (4) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of iMemories, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
How does iMemories protect the privacy of my information, including my videos and photos?
The security of your personal information is important to us. We have implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard personal information. These safeguards include firewalls and the use of Transport Layer Security (TLS) to encrypt pages when collecting or transmitting sensitive information such as your password or credit card information. The safety and security of your information also depends on you. We urge you to be careful about giving out information in any public areas of an iMemories Site. Although we do our best to protect your personal information, unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to an iMemories Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on an iMemories Site.
iMemories is designed so that you can control who may view Your Content. Sharing your home videos and/or photos electronically through iMemories is one of the key benefits we offer. Please note that if you choose to post a link to your iMemories home videos and photos on your own or others' Web sites, or if you share your photos with your friends or family members and they post your share invitation on a Web site or forward to other individuals, these home videos and photos may be made accessible to others who view the e-mail invitation or visit these Web sites. Be sure to make your wishes known to those you share Your Content with.
What choices do I have about your use of my personal information?
The goal of our marketing and promotional efforts is to inform you about our products and services, including special promotions, that may be of interest to you. We may use your contact information to inform you of offers. However, if you are contacted and do not wish to receive further marketing communications, use the means by which you were contacted to let us know. If contacted by postal mail, return the mail to the sender. If contacted by e-mail, reply to the e-mail sender or use the unsubscribe mechanism within the email. You may also unsubscribe to certain types of notifications through your account “Profile” settings on the iMemories Site.
We will act promptly to honor your request and remove your name from the sender's marketing list. However, even if we remove your name from use in marketing programs, you may still receive communications from the sender for non-marketing purposes, for example in connection with a pending order or customer service issue.
Please also see Information from Automictic Data Collection Technologies above to see other ways in which you can opt out of the use of your information.
How can I review and update the personal information you have about me?
If you would like to review, correct or delete your personal information, you may be able to do so by logging into your account with the iMemories Site. Alternatively, you may contact us at the contact information below. There may be times when we are unable to fulfill your request - for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we cannot separate your data), if we are prohibited by law from disclosing the information or if we have a legal obligation to retain certain data. We may require additional personal information from you for the purposes of verifying your identity and rights.
Other Information about this Policy
Your California Privacy Rights
Under California law, a California resident with whom a iMemories Company has an established relationship has the right to request certain information with respect to the types of personal information the company has shared with third parties for their direct marketing purposes, if any, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in sent by email to privacy@iMemories.com.
Additionally, California residents under 18 who are registered users of a website can request removal of content or information posted by the user on this Site by emailing us at privacy@iMemories.com with “California Minor Content Removal Request” on the subject line and in the body of your message. Please specify in your request the URL of the website to which your request relates and the specific information or content you posted for which you are requesting removal.
Your Nevada Privacy Rights
Nevada Revised Statutes Chapter 603A entitle Nevada users to certain opt-out rights. While you can always contact us at privacy@iMemories.com with any questions, please know we do not currently sell data trigging that statute's opt-out requirements..
The iMemories Site is not intended for children under 18 years of age. The Children's Online Privacy Protection Act protects the online privacy of children under 13 years of age. California residents under 16 years of age may have additional rights regarding their information. We do not knowingly collect or maintain personally identifying information from anyone under the age of 16. If you are under 16, do not use or provide any information on the Website or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 9160 E. Del Camino Drive Suite B, Scottsdale, AZ 85258 Attention: Privacy Office or by email to privacy@iMemories.com and we will respond accordingly.
No Control of Third Party Sites
Please be aware that websites that link to the iMemories Site, or which the iMemories Site links to, may collect personal information about you. You should consult the other sites' privacy policies as we have no control over information that is submitted to, or collected by, these third parties.
For further information